How to Reset a Forgotten Password

If you have forgotten your password, you will need to reset it. You can do that through the ACS SSR login page so long as you at least remember your login name and have access to the email associated with your ACS SSR account.

If you do not remember your login name, or if you suspect that the email registered on your account is no longer accessible, please contact support at

  1. Go to the ACS SSR website

  2. On the login page, click on the "Forgot password? Click here." link.

  3. This will take you to the Request a Password Reset page. Enter your login name in the field and click "Send". Note that your login name is case sensitive.

  4. An email will be sent to whatever email address you used when you registered your account.

If you have any questions or issues with this process, please contact support.


Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk